We’re always looking for ways to make your experience smoother and more efficient. That’s why we’re excited to introduce three powerful updates that will enhance the way you work: live messaging, an upgraded dispatch page, and a brand-new projects feature. Let’s dive into what’s new!
Live Messaging: Get Real-Time Support, Right When You Need It
Need help? Now, you can connect with our support team instantly using Live Messaging. No more waiting for email responses—just click the support icon at the bottom right corner, select the chat option, and start a conversation with our team during business hours.
Whether you’re troubleshooting an issue, have a quick question, or need best practice advice, our team is here to assist—all without ever leaving the platform. And when we’re offline, you’ll still have access to our library of helpful articles and videos, available 24/7.
A Smarter, More Streamlined Dispatch Page
Managing dispatch just got easier. We’ve combined the Order Dispatch and Fulfill Dispatch pages into one seamless location, making it easier than ever to access all the information you need in a single view.
Here’s what’s new:
- Search Bar: Quickly find jobs without endless scrolling.
- Easy Order Activation: Click "Activate" to start an order, then select "Order" to access scheduling details, asset fulfillment, equipment requests, and messaging—all in one place.
New Projects Page
Gone are the days of switching between multiple screens. Our new Projects feature brings everything—project creation, type customization, and editing—into a single, intuitive space.
Whether you're kicking off a new project or making updates to an existing one, it’s now faster, easier, and more organized than ever before. Say hello to a more seamless workflow.
These exciting new features are available now, so go ahead and explore how they can simplify your workflow. Try them out and experience the difference for yourself.
